Maventech Online makes every effort to ensure that we have a full selection and plenty of stock of the products and services our customers need. Occasionally, however, a product / service you have selected may be discontinued and no longer available from a manufacturer or service provider. Should this occur, our Customer Service department will notify you immediately (via telephone or email) with the other available options. As Maventech Online does not control manufacturers' delivery schedules, we regret that we cannot provide an absolute date of availability.
On our website, we only display the phones and plans that we are able to directly provide to our customers. The services we can offer in a particular area are dependent upon your billing Zip Code and the carriers with whom we have relationships in that area.
For your convenience, all of our product detail pages list product availability and approximate delivery times. Please note that while most products ship directly from the Maventech Online Distribution Center; some products will ship directly from our referral partners.
Sales Tax
We are required by law to ensure that sales tax is collected, if necessary. Every state has its own rules for calculating sales tax. Depending on state, sales tax may be based on the retail value of the equipment and NOT based on the price you actually paid. When products are fulfilled directly by our valued referral partner, final sales tax will be determined and added to your order before shipment.
Pricing
Our prices are subject to change at any time. Unless specified otherwise, current charges for the order will only include those for the equipment, shipping and sales taxes. Charges for any service plan(s), including one time activation fees, monthly service plan charge and related taxes will be billed separately by the service provider. Maventech Online cannot be held responsible for inaccurate service plan description or pricing.
Despite our best efforts to keep pricing information accurate, there may be rare occasions when our pricing is outdated. We reserve the right to update our prices at any time, but will always contact you to confirm any change before you are charged or before products are shipped. We also reserve the right to refuse orders from anyone.
Billing
Products purchased from Maventech Online may be fulfilled / billed by Maventech Online or one of our valued referral partners. Unless otherwise noted, service providers will bill you directly for the service plan(s) we have initiated on your behalf (their charges would include recurring service plan charges, one time activation fees and related taxes / fees). During your contract period, your service provider will send you monthly statements reflecting your combined connection and airtime usage.
For your reference, your order confirmation and receipt will state both "current charges" and "service charges" by billing party. For questions about your Maventech Online bill, please contact us. If you have questions regarding monthly billing from your service provider, please contact the provider directly. Refer to our Manufacturer/Carrier page for contact information.
Payment Options:
We accept paypal / Credit Card
When you place your order, an authorization / hold will be placed on your credit card / debit card. We will only bill against that authorization when the order is shipped. If the order is cancelled, that authorization / hold will be released. Each bank determines when this authorization will be released from your card, ranging from within 24 hours to 7 days later.
Special note for debit card users: While we do accept debit cards as payment, please be aware that an authorization for fund on your debit card may look like an actual charge at the time the order is placed. If you do cancel your order, please be assured that no fund was ever charged to your debit card. However, it may take a few days before the bank releases the authorized fund back to you.
For corporate orders, we would be happy to discuss other payment arrangements with you. Please contact us for Corporate Sales.
Credit check
By signing-up for wireless service, you are asking a service provider to extend a line of credit to you. Besides your name and billing address, service providers require information such as birth date, social security number, employer name, and driver's license to evaluate your credit. Maventech Online encrypts this information prior to sending it to your selected carrier and does NOT share this information with other parties. This data is deleted from our database as soon as your credit check is complete.